Subscription terms
BaseCamp Compass is provided by Basecamp Norway, Haverdreef 20, 7006 LJ Doetinchem, Netherlands (KvK 85634190).
Service
Personal provides AI-supported coaching and decision support. Professional includes Personal and adds Professional features. Human coaching is arranged separately. Compass does not replace professional or emergency help.
Prices and tax
Personal: €15.99 per month or €169 per year, including Dutch VAT. Professional: €30.99 per month or €329 per year, excluding VAT; at 21% Dutch VAT the totals are €37.50 and €398.09 respectively. The applicable tax and total are shown at Checkout before you confirm.
Trial and payment
An eligible account may choose one 14-day free trial. You choose a plan and provide a payment method at Checkout. No subscription payment is charged during the trial. If you do not cancel before its end, the selected plan is charged as shown at Checkout. Accounts that have already used their trial may choose a paid subscription without another trial.
Cancellation and renewal
You can cancel online in your account. If you cancel during the trial, you keep trial access until it ends and will not be charged for the subscription. Monthly plans renew until cancelled; cancellation stops the next renewal and access continues to the end of the paid period. Annual plans are paid upfront for one year and do not renew automatically.
Withdrawal and remedies
Consumer withdrawal rights are separate from ordinary cancellation and the free trial. Consumers can withdraw from a qualifying online contract within 14 days under applicable law, using the online withdrawal route or the model withdrawal form. Any statutory refund or other remedy is handled in accordance with applicable law.
Account and contact
Each user has their own account. Saved conversations and attachments are subject to the limits, seven-day retention and privacy information shown in Compass. Questions, complaints and withdrawal requests can be sent through the public contact route or to compassbasecamp@gmail.com.
BaseCamp Compass · v1.17.3 · Subscription terms
Withdraw from contract here